ThreadPort Story

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About Us

At ThreadPort we LOVE hats. We breathe hats. And we’re all about putting that unique personal or business touch on your favorite hats. Based in Madison, Wisconsin and family-owned & operated, we specialize in high-quality, custom embroidered hats. Got a unique or complex design? We can do that!  Whether you're outfitting a team, promoting an event, or simply making a statement, we're here to help you stand out.

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Our Mission

At Threadport, our mission is to empower individuals and organizations to express their identity through high-quality customhats. We’re dedicated to craftsmanship, creativity, and customer care—offering reliable, American-embroidered products that turn ideas into wearable statements.

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Our Promise

  • Top-tier Quality – From the materials we source to the embroidery we craft, your custom gear is built to last.
  • Customization Made Easy – Whether you’re a designer or a first-timer, we make the process simple, flexible, and frustration-free.
  • Fair Pricing – Great quality doesn’t have to come with a premium price tag. We offer competitive rates for both bulk and individual orders.
  • Responsive Support – We’re a family-owned business, and we treat our customers like one of our own. You’ll always get real help from real people.
  • Fast, Reliable Turnaround – Your timeline matters. We work efficiently to get your custom order shipped on time, every time.